Shipping

1. Shipping Locations

We currently ship to all 50 U.S. states, U.S. territories, and select international destinations.

2. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

3. Shipping Timeframes

Please note: Delivery times may vary depending on location and shipping service selected at checkout.

4. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and order weight.

5. Tracking

Once your order ships, you’ll receive an email with tracking information. Please allow up to 24 hours for the tracking link to activate.

 Incorrect Shipping Address

• We are not responsible for incorrectly entered shipping addresses.  Please make sure all shipping and billing information is accurate prior to placing the order.

NOTES

1. Import duties and taxes are the responsibility of the recipient and are collected at the time of delivery.
2. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
3. If the recipient refuses delivery of their order for any reason, your package will be returned to us. DHL charges a return fee for this which must be covered by the customer. If we don’t hear back from the customer, the package will be considered abandoned and disposed of by DHL and therefore, your order is not eligible for a refund.
4. The customer is responsible for paying for shipping costs for returning any item/s.
5. Shipping costs are non-refundable.
6. Once an order has been shipped and is in transit, the order can no longer be cancelled.

INTERNATIONAL

1. Import duties and taxes are the responsibility of the recipient and are collected at the time of delivery.
2. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
3. If the recipient refuses delivery of their order for any reason, your package will be returned to us. DHL charges a return fee for this which must be covered by the customer. If we don’t hear back from the customer, the package will be considered abandoned and disposed of by DHL and therefore, your order is not eligible for a refund.
4. The customer is responsible for paying for shipping costs for returning any item/s.
5. Shipping costs are non-refundable.
6. Once an order has been shipped and is in transit, the order can no longer be cancelled.